Gillian B
Virtual Assistant to Small Business Owners & Professionals
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Experience 21 - 25 Years
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Languages English, Spanish
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Education Levels Bachelor Degree
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Willing to Sign a Non Disclosure Yes
Executive Package
- Email Management - Inbox Detox - Delete Spam - Manage Folders - Create Message Templates - Handling email
- Typing - Audio Transcription - MS Office Word / Powerpoint Presentation / Proces Maps
- Proofreading - Online content - Reports - Documents
- Travel Management - Itineraries - Expense Reports - Sourcing Accommodation / Restaurants
- Diary Management - Scheduling Appointments / Calls / Visits
- Event Support - Sourcing & Booking Venues - Attendee Lists - Badges - Feedback Reports
Office Management Package
- Data Entry - CRM - Excel Database - Mailing Lists - Product Information - Sales Data
- Writing - Competitor Analysis Reports - Business Forms - Surveys
- Debt Collection - Develop Standard Collection Notice Letter/Emails - Calls - Updating Accounts
- Email Marketing - Newsletters - Mailchimp - Landing Pages
- Internet Research - Source Leads - Competitors - Project related Information
- Dropbox - Set-up account - Create Folders - Share files
Creative & Social Media Package
- Set-up Accounts - LinkedIn - Twitter - Facebook
- Source and Edit Content - Headers - Posts - Tweets - Infographics - Newsletter templates
- Schedule Social Media - Hootesuite - Buffer
- Wordpress.com - Create Basic Website to promote your business service
If you need support with a specific area not mentioned, please check in with me. Packages can be customised to suit your business needs. I look forward to hearing from you! Gillian
Specialisms
Admin Support Services, Blog Writer, Content Writer, Customer Support Services, Data Entry Service, Debt Collection, Design & Creative Services, Diary Management Service, Email & Marketing Automation, Event Planning Service, Infographics, Internet Research, Invoicing, LinkedIn, Mail Merge, Mailchimp, Market & Customer Research, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, Order Entry, Proof Reading, Sales & Marketing Services, Transcription Service, Travel Planning, Twitter, Typing Service
Education
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BA in Communication Studies - 1st Class Honours
2010 - 2013 Dublin City University -
Digital Marketing Skills
2013 - 2014 Dublin Business School -
Graduate Level 9 Certificate in Innovation, Entrepreneurial and Enterprise Skills
2016 - 2016 UCD, Innovation Academy
Work Experience
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31-03-2017 - Present
Owner Virtual Assistant Service for Small Business Owners
Providing support packages that save you time to focus on growing your business.
Executive Support Package
Office Management Support Package
Creative & Social Media Support Package
Packages can be customised to suit your business needs.
Professional Skills
Executive/Personal Assistant
100%Senior Administrator
100%Marketing Support
100%Creative Media Support
100%Database Management
100%Event Management Support
100%Willing to Sign a Non Disclosure
yes
Testimonials
As a stereo-typically disorganised author, Martina is a godsend to work with. She's meticulous, detail-oriented and is fantastic with clients. Her PR skills have been incredibly useful, hitting that exact right mark of warm yet professional that really suits the tone of my work, and I cannot recommend her enough.
Dave Rudden
Dave Rudden
Jo is my right-hand woman. If she left me I would be lost. She has not disappointed me once. Anything she is asked to do she has done efficiently and I don’t have to chase her as I get regular updates. I have worked with several VAs and Jo really gives me peace of mind and runs with things without needing hand-holding.
Kelly-Marie West
Kelly-Marie West
Jo is my right-hand woman. If she left me I would be lost. She has not disappointed me once. Anything she is asked to do she has done efficiently and I don’t have to chase her as I get regular updates. I have worked with several VAs and Jo really gives me peace of mind and runs with things without needing hand-holding.
Kelly-Marie West
Kelly-Marie West
I have been using Geraldine’s services for a few months now and I am very happy. She is a sound, friendly person to work with and is always there at the end of the phone when I need her. Her work is performed promptly. She is very diligent in all that she does and I would really recommend her. She has been a great asset to my business these last few months.
Siobhan Kehoe
Fertility Treatment
I have had a great experience working with Vicki and Outsource2day. It's fantastic to have this platform in Ireland and it will help to connect so many business owners and freelancers throughout the country. Vicki puts her heart and soul into her work and I can see Outsource2day having a great impact on the lives of many business owners.
Jo
Jo is an excellent VA and working with her is an absolute pleasure! The transition went smoothly and easily, she picked up everything quickly, works well independently and her work is truly professional! Honestly - made my life so much easier!! I totally recommend her if you need a quality VA. Thank you Jo for your hard work! I truly do appreciate it!
Maja Savic
I am really happy with Jo’s dedication, aptitude and professionalism. I was feeling overwhelmed by the technicalities of finalising my website and Jo has been such a trusted support system. Jo finished the tasks that needed to be done in record time and way before our set deadline. I would definitely work with Jo again!
Maxi Lichtenberg
Jo recently helped me out at short notice with some research and social media marketing work. I found her to be quick, accurate, easy to work with and very helpful. She delivered more than she promised, in double quick time. I will definitely use her services again.
Jude Fay
Jo is my right-hand woman. If she left me I would be lost. She has not disappointed me once. Anything she is asked to do she has done efficiently and I don’t have to chase her as I get regular updates. I have worked with several VAs and Jo really gives me peace of mind and runs with things without needing hand-holding. Thanks Jo I appreciate all you do.
Kelly Marie West
I have worked with Ian on many levels over the years, most notably event management, marketing and PR. He is diligent, conscientious, hard-working and always a pleasure to deal with.
Mark Kavanagh
My company contracted Ian to get our Social Media campaign up and running in a professional and conversion focused manner. Ian took our social media following numbers from practically zero to over a thousand in a few short months. The followers were really suitable to our service and locations and Ian managed all interactions with new followers extremely well with the utmost professionalism. Also, Ian was able to execute quick changes to our Wordpress site for various promotions or events we would do. In addition to editing existing pages, he builds us new landing pages for the promotions we did and also optimised them for search. Ian is extremely capable with Inbound Marketing but was also a great guy to just bounce marketing ideas off. Also, he has a fantastic work ethic as he replied to so many interactions regardless of time of day/night. Really can not recommend him highly enough!
Michael Conway
Ian performed many duties in his role with our company. He is particularly skilled at writing engaging content for blogs, newsletters and social media posts. He manages our monthly newsletter campaigns, weekly blog posts and daily social media posts. He then analyses the required metrics to make constant improvements. Ian is excellent at communicating with online customers and social media followers in a friendly and helpful manner. He is also adept at website maintenance and management. Consistently upskilling in all areas of digital marketing and web development Ian is an asset to any team.
Elizabeth Fingleton
Ian was very helpful at explaining the process and helping me to make informed decisions about marketing my business online. I would highly recommend him.
Shona Madden
Test
John
Darkblue Design Ltd
Since meeting and collaborating with Vicki McGowan of Outsource2day I have found her very professional, diligent and sincere. I like Vicki’s honesty and high integrity levels. I believe in the concept of Outsource2day and am sold on Vicki’s commitment to making this succeed. I’m in!