
Gillian B
Virtual Assistant to Small Business Owners & Professionals
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Experience 21 - 25 Years
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Languages English, Spanish
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Education Levels Bachelor Degree
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Willing to Sign a Non Disclosure Yes
Executive Package
- Email Management - Inbox Detox - Delete Spam - Manage Folders - Create Message Templates - Handling email
- Typing - Audio Transcription - MS Office Word / Powerpoint Presentation / Proces Maps
- Proofreading - Online content - Reports - Documents
- Travel Management - Itineraries - Expense Reports - Sourcing Accommodation / Restaurants
- Diary Management - Scheduling Appointments / Calls / Visits
- Event Support - Sourcing & Booking Venues - Attendee Lists - Badges - Feedback Reports
Office Management Package
- Data Entry - CRM - Excel Database - Mailing Lists - Product Information - Sales Data
- Writing - Competitor Analysis Reports - Business Forms - Surveys
- Debt Collection - Develop Standard Collection Notice Letter/Emails - Calls - Updating Accounts
- Email Marketing - Newsletters - Mailchimp - Landing Pages
- Internet Research - Source Leads - Competitors - Project related Information
- Dropbox - Set-up account - Create Folders - Share files
Creative & Social Media Package
- Set-up Accounts - LinkedIn - Twitter - Facebook
- Source and Edit Content - Headers - Posts - Tweets - Infographics - Newsletter templates
- Schedule Social Media - Hootesuite - Buffer
- Wordpress.com - Create Basic Website to promote your business service
If you need support with a specific area not mentioned, please check in with me. Packages can be customised to suit your business needs. I look forward to hearing from you! Gillian
Specialisms
Admin Support Services, Blog Writer, Content Writer, Customer Support Services, Data Entry Service, Debt Collection, Design & Creative Services, Diary Management Service, Email & Marketing Automation, Event Planning Service, Infographics, Internet Research, Invoicing, LinkedIn, Mail Merge, Mailchimp, Market & Customer Research, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, Order Entry, Proof Reading, Sales & Marketing Services, Transcription Service, Travel Planning, Twitter, Typing Service
Education
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BA in Communication Studies - 1st Class Honours
2010 - 2013 Dublin City University -
Digital Marketing Skills
2013 - 2014 Dublin Business School -
Graduate Level 9 Certificate in Innovation, Entrepreneurial and Enterprise Skills
2016 - 2016 UCD, Innovation Academy
Work Experience
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31-03-2017 - Present
Owner Virtual Assistant Service for Small Business Owners
Providing support packages that save you time to focus on growing your business.
Executive Support Package
Office Management Support Package
Creative & Social Media Support Package
Packages can be customised to suit your business needs.
Professional Skills
Executive/Personal Assistant
100%Senior Administrator
100%Marketing Support
100%Creative Media Support
100%Database Management
100%Event Management Support
100%Willing to Sign a Non Disclosure
yes
Testimonials
I was weary at first about finding clients through Outsource2day, but I have to say
from start to finish Vicki managed the process and it was seamless. It was the fastest turn around of onboarding a new client, one I may never have met due to our locations. A great service that facilitates the needs of both Freelancer & Business owners, highly recommended. - D McGuire
Freelancer
The whole process is transparent from the start. Vicki is very easy to approach when
you might have quires or concerns and she follows up with me on clients to make sure it went well for me and that it was a good outcome. Vicki’s personal touch and the fact that she really cares. It is easy to trust her. - R Keeney
Freelancer
When I met Vicki, she inspired confidence in me. She was very thorough in finding
out what I actually needed. After shortlisting a handful of potential freelancers for me to consider and once I made my selection, she then followed up multiple times to make sure everything was going well for me. - M Smith
IT Consultant
Vicki was competently outstanding; she listened carefully to everything including my feedback. It would be her understanding of her client’s needs that stands out. She
was meticulous in making sure that she understood what I needed so that she was
able to get me exactly what I needed which is exactly what she did.- L Malone
Professional Membership Body
Vicki is very efficient and her capacity to understand my needs and hone-in on the search for the right person was brilliant. Her confidence was very re-assuring and she was very responsive. - Murphy