FAQ'S BY BUSINESS OWNERS

  • All businesses do, from micro to macro, at some stage if your business is growing you will need to consider taking on additional staff.  Outsourcing is an alternative option to consider instead of hiring a person in-house, especially if you only need a person for a one-off project.

    It’s cost effective, and provides you with an opportunity to work with Freelancers that have the right skills &experience you need but are finding difficult to source locally.  Outsourcing provides you with an opportunity to build your own “A Team” without having to provide them with office space and all that goes with that.

  • You must first register your interest in becoming a Business client at Outsource2day. Upon receipt of your application an initial check will be carried out to confirm you are registered as a business here in Ireland. 

    Once this has been confirmed, you will receive an email outlining the terms & conditions and what you agree to by becoming a member of Outsource2day.  Upon receipt of your confirmation we will create a membership number to be used when completing membership process.

    Once completed you can then begin to build your profile.  It is at this stage you can also create projects to be uploaded onto the website.  Note all projects will be reviewed by Outsource2day prior to going live.  Where we feel additional information is required to help Service Providers provide a proposal that would meet all your requirements we will request same.

    At Outsource2day we are firming believe that everyone’s time is of great value and getting the process right from the start helps create solid foundations going forward. 

  • There are multiple benefits to outsourcing projects/tasks through Outsource2day.

    - Costs savings – you pay what was agreed, no more.

    - You are not responsible for providing office space, equipment, employee benefits, holiday pay, employer taxes, healthcover, pensions etc

    - You gain access to a wealth of skills,knowledge and experience that you may not otherwise have access to

    - You can outsource the tasks that are time consuming, create no income yet must be done.

    - You can free up your time to concentrate on growing your business

    - You get to choose who you work with

    - It can help with budgeting, you use the service when you can afford to, no ongoing running costs associated with having a person in-house. 

    - Payment is only passed onto the Freelancer once you are happy with the work completed. 

  • If it can be done on a computer, it can be outsourced!

    You may decide that you just need help on a one-off project or indeed someone to take over day to day tasks. If you think about it, you may already be outsourcing some business tasks e.g. accounting,IT support, marketing, website design etc, but if you’re not and feel it’s time to off load some of these time-consuming tasks so you can concentrate on growing your business then Outsource2day can help you.

    With the advancement in technology and various software programs it’s never been easier to share information remotely with your Freelancer. 

  • To ensure that you get the most of outsourcing a project/task to a Freelancer, it’s important that you have a clear and concise plan of what your objectives are.  Being prepared will assist you in finding the right Service Provider/Freelancer with the right skills required to work with you on your project.   By providing clear guidance on your objectives, this will assist a Freelancer to provide a clear and concise proposal on how they can work with you to ensure the project is completed on time and within the agreed budget. 

  • After you have registered with Outsource2day as a member, you will be allocated your own account details for you to manage.  In this section you will find a detailed form that enables you to post projects/tasks. Prior to posting your project, we highly recommend that you have a clear idea of the skills required to complete the project and tick those that are relevant.  This will allow us to connect you with the right Service Provider/Freelancer for your project based on their registered skills.  

  • At Outsource2day we’ve worked hard on your behalf to ensure that all Service Providers/Freelancers accepted onto this website have been vetted.  We’ve done the hard work for you. Based on the content of the project/task you upload,Outsource2day will connect you with the Service Providers/Freelancers that meet your skill requirements.  Both you and the Service Providers will receive an email. You will receive a link to the profiles of those we believe have the skills your project requires, while Service Providers will receive a link to the project you uploaded.  Alternatively, you can review the profiles,choose those you believe have the skills and experience that you feel best fit your needs and send an invite through the website messaging option for them to put forward a proposal.Feel free to use the Messenger option to communicate with Service Providers requesting further information if required.  Once you are satisfied with their proposal,inform them of your decision and you should be good to go. 

  • Once you have chosen your Service Provider/Freelancer they will send on details of the service agreement to Outsource2day regarding information of fee agreed and stage payment arrangements. Outsource2day will then contact you the business to arrange to have funds transferred to a holding account managed by Outsource2day.  Once funds have been transferred, Outsource2day will inform the Service Provider/Freelancer of this and they can then commence working on project. 

    It is at this stage you can connect with the Service Provider/Freelancer outside the platform of Outsource2day.  Once a project starts, remember that the best way to ensure a successful outcome is to communicate openly and clearly,be sure to agree with your Service Provider/Freelancer how you wish to do this.  

  • As the Service Provider/Freelancer reaches the various milestones agreed with you the business owner the Service Provider/Freelancer must contact Outsource2day to inform us of this.  Upon receipt of this notification, Outsource2day will then contact you the business owner requesting confirmation that you are satisfied with work completed and authorise Outsource2day to release funds to the amount agreed at that stage held on your behalf in the holding account.   A response is required within 5 days of request.

    Should you refuse to give authorisation,you must provide detailed feedback as to your reasons for this decision and provide the Service Provider/Freelancer with an opportunity to address your concerns. 

    Where a business continues to refuse the authorisation of payment for works done by Service Provider/Freelancer, Outsource2day will return all funds transferred by the business after a minimum of 2 attempts to receive authorisation to release funds (less any funds previously authorised to pay Service Provider/Freelancer)to the holding account directly back to the business less any fees charged by the financial institution in doing so. 

    A statement outlining movement of funds/fees shall also be provided.

    Take note that Outsource2day acts as an intermediary between Business & Service Providers with regards to facilitating payment for projects and is not in any way responsible for the service provided by the Service Provider/Freelancer. 

  • Yes, Outsource2day will generate an official invoice on behalf of the Service Provider/Freelancer once the project is fully completed and paid in full. 

  • To gain access to our database you need tojoin up as a member of Outsource2day. 

    You can choose from a monthly or annual subscription and payment will be deducted on the same day of each month based on when you signed up.  If funds are insufficient we will try to renew your membership for up to 30 days.  If funds are no longer available your membership will be cancelled.  You may cancel your membership at any time which will cease billing at the end of your subscription period. 

  • The benefits to you as a business in becoming a member are;


    - You gain direct access to an exclusive database of highly experienced Freelancers

    - No time wasting – we do all the hard work to find the right team for your business

    - You pay for the project/task only – No other overheads associated with employees

    - We handle the billing/payment process on your behalf.

    - Your information will not be seen by the general public, preventing recruitment  agencies and non-vetted Freelancers from contacting you directly.

    - Be kept up to date when new Freelancers sign up.

    - Receive regular newsletters on topics of interest

    - Opportunity to connect & network with like minded Entrepreneurs  

FAQ'S BY FREELANCERS

  • A Freelancer is a self-employed individual who provides business services to multiple clients at any one time.  Most Freelancers work“virtually” with clients i.e. they work from home or use “hot desk” facilities and not on the clients’ premises. The advantage of this is that they can work for clients worldwide and not just within their locality.

    Example of services provided by Freelancers provide support in areas of marketing,customer service, administration, technical, design, finance to name a few.  

  • You must first register your interest in becoming a Freelancer at Outsource2day.  Upon receipt of your application an initial check will be carried out to confirm you are registered as a business here in Ireland. 

    Once this has been confirmed, you will receive an email outlining the terms & conditions and what you agree to by becoming a member of Outsource2day.  Upon receipt of your confirmation we will create a membership number to be used when completing membership process.

    Once completed you can then begin to build your professional online profile.  The details provided will be checked to verify you have the skills/experience you state prior to your profile going live. 

  • Outsource2day is setting the standards for outsourcing work from Business Clients to Freelancers.Our USP to our Business Clients is that we do all the hard work in finding the right Freelancers with the right skills, knowledge and expertise.

    We are about connecting the RIGHT Freelancer with the RIGHT project.

    This takes time,and the best time to do this is from the very moment we receive an application.

    But it not only benefits the Client, it benefits you the Freelancer too, because you know that if accepted you are regarded as a highly sought-after Freelancer who is tendering for projects based on your skills, knowledge and experience and not just on price. 

  • There are many benefits to you in working through Outsource2day:  

    1)You no longer need to spend hours trying to market yourself, we will do that for you. 

    2)You will be seen by businesses nationwide that would not normally have known you existed

    3)Your profile will be matched with projects specific to your skills and expertise 

    4)You no longer need to trawl through websites tendering for projects and competing against hundreds, we will bring them to you. 

    5)You choose whether you want to tender for a project

    6)Share your knowledge and become a Blogger for Outsource2day and use our Social Media Platforms to expand your reach. 

    7)You can rest easily knowing that all billing/payment processes will be handled on your behalf

  • There is a chance this may happen, that is why we are offering you a 60-day cooling off period.  If after 60 days you have not received details of a suitable project we will refund your membership and you can choose to unsubscribe.   However, if you do receive links and you choose not to put forward a proposal, no refund will be applied but you can still unsubscribe.

    The choice is always yours to tender for a project or not, Outsource2day is here to provide you with an opportunity to do so. 

  • Before you tender for a project/task be very clear on how you work and the process you would like to engage with your Client. It is very important that you and the Client agree to this from the start.  

    Remember you do this line of work every day, you understand how to get the best out of you.  It is in your interest and the client that you both have an understanding on how to work together. 

    To a certain extent you need to be in control, the client will be relying on you to complete the project/task on time and within budget. If issues arise along the way you must always communicate these as and when they happen. 

    It is up to you to gain the trust of the client and to do this you must be upfront at all stages.

    Gaining the trust and completing a project on time, within budget and meeting their objectives will result in an excellent review that will be added to your profile.

  • At Outsource2day we will do our best to match your skills with the skills a project requires. 

    We would ask however, that if you feel you do not have the right skills, knowledge or even time to take on a project please reconsider. You could do more damage to your reputation if you are awarded a project knowing that you may not be able to deliver.  

  • When you get paid for a project is a decision you must agree with business client prior to commencing work on a project.  This should be stated clearly in the service contract agreement you generate for the business client.

    Prior to commencing a project, you must inform Outsource2day of the agreed fee and stage payment arrangements.  We will add these details your financial account. Outsource2day on your behalf will contact the business client requesting transfer of funds for the agreed amount to a holding account.

    Once funds have been transferred, Outsource2day will inform you of this and you may then commence work on the project.

    As you reach each stage of the project that requires payment, you must inform Outsource2day of this.  We will then contact the business client requesting authorisation to release the agreed value in funds to your bank account less agreed % commission & Vat payable to Outsource2day. They will have up to 5 days to respond to this request. 

    Should a business client refuse to authorise the transfer of funds, they must provide detailed feedback for their reason providing you the Service Provider/Freelancer with an opportunity to answer their concerns.

    Where a business continues to refuse the authorisation of payment for works done, Outsource2day will return all funds transferred by the business after a minimum of 2 attempts to receive authorisation to release funds (less any funds previously authorised to pay Service Provider/Freelancer) to the holding account directly back to the business less any fees charged by the financial institution in doing so.

    A statement outlining movement of funds/fees shall also be provided.

    Take note that Outsource2day acts as an intermediary between Service Providers/Freelancers and Business clients with regards to facilitating payment for projects and is not in any way responsible for the service provided by you the Service Provider/Freelancer.

    You as the Service Provider have the right to seek payment for any monies outstanding through external parties.    

  • No, Outsource2day will generate an official invoice on your behalf and send to the business client at the end of the project after all payments have been approved and transferred to you.

    A copy of the same invoice along with confirmation of payment will be sent to you for your own records.

    At this stage, Outsource2day will issue you with an official invoice showing commission charged to you as our fee for managing payment of project. 

    Please note that at no stage are you registered as an Employee of Outsource2day, you are responsible for your own self-employed assessments and dealings with Revenue. 

  • The fees that relate to a Service Provider/ Freelancer are those relating to the membership subscription and % commission deducted at source from funds paid by business client on all projects/tasks completed by you. 

    Outsource2day has the right to change/add/remove fees at any stage going forward.  Notice will be provided to business owners of such changes should this occur.

    Membership fees(incl of Vat @ 23%):

    - Monthly €25    - Annual €250

    Commission fees on projects up to and above:

    Up to €1,000       - 10%

    €1,001 - €3,000  -  8%

    €3,000+              -  5%

    Capped at €500 +vat